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All You Need To Know

How do I place a rental order with Poppin Parties?

Placing a rental order with Poppin Parties is quick and convenient. Simply visit our website at and navigate to the "Contact" or "Order" page. Fill out the contact form with your event details, including the rental items you are interested in, event date, and any specific requirements. Our dedicated team will promptly get in touch with you to finalize your order and discuss the next steps.

What is the duration of the rental period?

Our standard rental period typically spans 24 hours. However, we understand that each event is unique and may require a different timeframe. During the order process, please let us know your preferred rental duration, and we will work with you to accommodate your needs.

Can I make changes to my rental order after it has been placed?

Yes, we understand that plans may change or additional requirements may arise. To make changes to your rental order, please contact us as soon as possible. We will do our best to accommodate your modifications based on item availability and event logistics.

Is delivery and setup included in the rental fee?

Absolutely! We offer convenient delivery and setup services for your rental items. Once your order is confirmed, our professional team will ensure that the items are delivered to your specified location and set up according to your instructions. Delivery and setup fees will be determined based on the distance, complexity of setup, and other factors. We will provide you with all the details during the order process.

Is delivery and setup included in the rental fee?

We proudly serve [insert the areas or regions you cover] for rental deliveries. Whether your event is in [city], [state], or nearby areas, we are here to assist you. Please note that delivery availability may vary depending on your location. To confirm delivery to your area, please fill out the contact form on our website, and our team will promptly get back to you.

How far in advance should I book my rentals?

We recommend booking your rentals as early as possible to secure availability for your desired items. Popular dates and peak seasons tend to fill up quickly, so reserving in advance is highly recommended. However, we understand that some events may be planned last minute, and we will do our best to accommodate your needs, even with shorter notice. Contact us with your event details, and we will work with you to provide the best solutions.

Do you offer any package deals or discounts for multiple rentals?

Yes, we often have package deals and special discounts available for customers renting multiple items from us. These packages are designed to offer convenience and cost savings for your event. Please mention your interest in package deals or multiple rentals when submitting the contact form, and our team will provide you with the relevant options and pricing.

What happens if there is damage or loss to the rental items during my event?

We understand that accidents can happen during events. In the case of damage or loss to our rental items, please inform us immediately. Our rental terms and conditions cover such situations, and applicable fees may be charged to cover repair or replacement costs. We recommend reviewing our rental agreement for more detailed information on liability and damage policies.

Thank you for considering Poppin Parties for your event rental needs. We look forward to assisting you in creating a memorable and enjoyable event!
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